Gratified – a social business app   


Upvotes by: Marcin, Rafal, Leszek, David and more.

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Geographies: Canada , United States , World wide

An intelligent, collaborative communication platform that empowers customers to interact with brands through SMS.

Gratified reimagines customer service and communications as a more responsive, intimate experience. Customers use their preferred way to communicate—texting—while teams are empowered with a smart platform for interacting with customers and collaborating with each other.

At Gratified, our goal is to empower companies with a seamless way to provide exceptional, concierge-like service that delights and improves customer relationships and brand reputation. Gratified uniquely integrates smart CRM, team collaboration, and SMS-driven communication into a next-generation seamless platform.

Startup Features:
  • A smart CRM platform that utilizes SMS-based customer communication to optimize customer service and brand reputation.
  • Team collaboration tools with intelligent assignments and reminders to achieve clear accountability and maximize response efficiency.
  • A seamless conversational experience across web and mobile.
  • Secure cloud-based message archiving and mining of encrypted messaging.
  • Gratified Button - a text-based chat ready to be installed on any website.
Beta User Benefits:
  • 12-month subscription free of charge.
Categories / Subcategories:
  • Business
  • Cloud Solutions and Services
  • Digital Marketing
  • Information Technology
  • Platforms
  • Productivity
  • Project Management
Target Audience:
  • saas
  • customer service
  • chat
  • communication
  • crm
  • customer support
  • sms

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