Geographies: World wide

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Startup Features:
  • CustomerSuccessBox is an actionable customer success platform for B2B SaaS companies.
  •  
  •  
  •  
  •  
  •  
Categories / Subcategories:
  • Cloud Solutions and Services
  • Project Management
  • Technology
Target Audience:
  • saas
  • customersuccessplatform
  • customerretentionsoftware
  • customersuccessmanagment
loading

Get latest updates from Betafy!

You can manage notifications anytime from your browser settings